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Reviews » GoPhone Prepaid Wireless

GoPhone is the prepaid cellular service offered by AT&T Mobility in the USA. When Cingular purchased AT&T in 2004 a second prepaid plan was introduced in addition to the classic GoPhone Prepaid. This plan called GoPhone Pick Your Plan is a combination between a postpaid and prepaid plan charging a fixed monthly fee. The Rollover Balance feature allows GoPhone subscribers to keep unused minutes provided they recharge their account on time.

Technology and coverage

GSM 850 MHZ band. See coverage map.

Service highlights

Included with all GoPhone plans are: Voicemail, Three-Way Calling, Call Forwarding, Call Waiting, Caller ID, national long distance not charged extra, Rollover Balance (unused balance is not lost if you recharge on time).

Pay As You Go Plans

  • $.25 Simple Plan - 25¢/min anytime
  • $1 Mobile to Mobile - $1/day (only for days when you use the phone) for unlimited mobile to mobile calls, 10¢/min anytime
  • $3 Unlimited Calling - $3/day (for days when you use the phone) for unlimited anytime calls

Monthly Plans

  • $29.99/month - 200 anytime minutes, 15¢/min thereafter
  • $39.99/month - 300 anytime minutes, 500 Night&Weekend minutes, unlimited mobile to mobile, 13.3¢/min additional airtime
  • $49.99/month - 400 anytime minutes, 3000 Night&Weekend minutes, unlimited mobile to mobile, 12.5¢/min additional airtime
  • $69.99/month - 650 anytime minutes, unlimited Night&Weekend minutes, unlimited mobile to mobile, 10.8¢/min additional airtime

Services that cost extra

  • Messages - 20¢/message, sent or received, including IM messages; 25¢/message for multimedia messages; 25¢/20¢ to send and receive international text messages
  • Data - 1¢/kb
  • Mexico roaming - available on all phones at 99¢/min for calls and 50¢/20¢ per sent and received message respectively, $1.30/25¢ per sent and received picture message, 1.95¢/kb for data transfers

Addons

  • 200 text & IM messages - $4.99
  • 1000 text & IM messages - $9.99
  • Unlimited text & IM messages - $19.99
  • 1MB of data - $4.99
  • 100MB of data - $19.99
  • Unlimited Night&Weekend minutes - $19.99 (with the $1/day plan only)

Maintaining your service

With the Pay As You Go service recharges will buy you service as follows: $15 will maintain service for 30 days, $25, $50 and $75 for 90 days and $100 for one year.

GoPhone customer reviews

Customer service is the worst
Rates and coverages are very comparable to others, there 1$ mobile to mobile plan seems to be a pretty good bargin. As for customer service they seem to cater to there contract customers. If you have an issue with your gophone good luck if you think you can use there chat or email links you will be redirected even there 800# you will eventual dial 0 then be redirected. Most prepaid providers include free minutes for setting up your phone the gophone advertises if you purchase 25$ in minutes you will get a 10$ bonus if you purchase the minutes with in 7 days. If you purchase a 15$ card thinking it was a 25$ you can not return it to the store, so you might think going on there website purchasing another 15$ totalling 30$ of minutes you would get the additional 10$ NOPE I called and finally got someone who stated "you need to buy a 25$ card" this is not stated on the advertisement it says 25$ with no stipulations shown. I wish I never purchased this phone because of this I should have bought a boost mobile I heard they cater to all there customers...
#1 - Joshua - 06/29/2009 - 18:50
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