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Reviews » Net10 Prepaid Wireless by Tracfone

Net10 is a brand belonging to Tracfone - the largest US prepaid wireless service provider with over 10 million subscribers. Tracfone was founded in 1996 and is headquartered in Miami, FL. The company is a subsidiary of Mexico based America Movil - one of the largest wireless service providers in the world (ranking 4th as of 2008).

Tracfone established the Net10 brand to offer simple prepaid cellular plans. 10 means 10 cents/min - all US minutes are charged 10 cents.

Technology

Net 10 uses Tracfone's GSM band for voice and text messaging. No data services are offered.

Service highlights

Plans

All Net10 plans include anytime national minutes. There are no extra charges for long distance/roaming within the USA. Text messages are 5 cents/min.

  • Easy Minutes 150 ($15/month) - 150 minutes
  • Easy Minutes 250 ($25/month) - 250 minutes
  • Easy Minutes 400 ($40/month) - 400 minutes
  • Net10 Unlimited ($79.98/month) - Unlimited minutes in any US network and unlimited text messages

Airtime left displayed on the phone's screen

This is a useful feature - you can easily see how many minutes you have left on the phone's screen without having to dial a number.

Data

This service does not provide data services.

International calls

Net10 has two interesting international calling options you can add free of charge to your account:

  • International long distance - calls to around 60 countries will cost regular airtime + 5¢/min extra
  • International neighbors - with this option you are assigned 3 local numbers in Mexico/Canada; by calling these numbers, people from Mexico and Canada respectively are able to place local calls that are instantly redirected to your Net10 phone. They don't incur international charges, you are charged regular airtime only

Maintaining your service

Adding airtime to your Net10 plan extends your service as follows: 200 minutes/$20/30 days, 300 minutes/$30/60 days, 450 minutes/$45/90 days, 600 minutes/$60/120 days, 1000 minutes/$100/180 days, 2000 minutes/$200/1 year, 5000 minutes/$400/2 years.

Current promo

Currently Net10 credits every new account with 300 free minutes and shipping is free for orders totalling $19.99 or more.

Coverage

Due to its using the Tracfone GSM network this service is available nationwide.

Net10 customer reviews

The Net10 coverage seems to be much better than the other prepeid providers. There prices really are amazing and on top of it there is no contracts and no bills. Being able to have such a phone is a big safety matter for me so Net10 are definatly making life easy.
#1 - Tanya - 08/29/2009 - 21:47
NET10 Service Sucks NOW.
I had Net10 for a while with little to no problems calling Dominican Republic regular phones or cell phones. I just bought a new Net10 to replace an older Net10 Phone and now Net10 tells me that I can NOT CALL cell phones in Dominican Republic with is crap the old one worked fine so I think they are telling me a bunch of crap.
#2 - Ricardo - 01/19/2010 - 14:46
Better than I expected
The EM326 is a great phone for a person (like me) is a moderate caller who needs a dependable phone on a dependable service. I purchased the phone several months ago and I use it for work all the time - even texting works well and its really cheap on Net10. The phone display tells you exactly how minutes you have let based on your plan and you can even re-charge your phone directly from your key pad. The Net10 activation fee some think is a bit steep, but you are paying for a phone and getting 300 minutes at activation. Texting is only .03 a text and you can chose a plan that is only $15 a month - I'm on the $60/600 minute plan and its saving me more than $50 a month. And the calling area (which I was most worried about) is strong and a part of the TMobile main network.
#3 - Kimberly - 03/13/2010 - 15:55
net10 is great
You get 300 minutes when you get your phone. And the service is great! When your minutes expire they remind you and you never get in a bind. I pay only ten cents a minute which is a huge bargain. I can’t imagine spending more than thirty dollars a month for a cellphone and texting! It’s ridiculous in times like these to be abused by cellphone companies that are constantly charging you for cancellation fees and just taking all your money! Talking is talking.. its all the same… I just prefer to save tons of money.
#4 - janice - 03/29/2010 - 15:03
Net10 is the best prepaid service around, hands down. You really can't beat 10 cents/call and 3 cents/minute. I have saved so much over the past few months with this service which has been very brightening due to this struggling economy. I reccommend this prepaid plan to all. Plus it received the JD Power Award for "Best No-Contract Experience". Its Great!
#5 - Best Out There - 03/31/2010 - 00:18
Super saving
Net10 saves me so much money every month. I changes to Net10 as I was tired of my expensive contract. Prepaid is so easy and very affordable.

I found the free 300 minutes with the new phone an appealing offer and have been happy with Net10 ever since.
Saving and a good phone makes me very happy.
#6 - Lester - 04/26/2010 - 09:02
Frustrating
You get what you pay for. So the extremely low price tranlates into low prices when you can actually make a call or don't have some sort of technical glitch. Customer service (if you understand them) is frustrating and useless. You are either on hold or being transferred to their sister company Tracfone. Its just not worth the hassle or frustration.
#7 - No more Net10 - 04/26/2010 - 19:55
Love
Frustrating I had such a different experience. I have never experienced a technical glitch and when i called customer serivce to transfer my number it as down quickly and with little hassle. I do have to agree with you on the low price, cause the price is quite awesome and the service is just as good.
#8 - Chewy - 04/30/2010 - 20:43
I recently made the switch to Net10 and am very glad I did. Bought one of their basic phone which suits me just fine especially since it comes with 300 min. so basically I got it for free. My monthly spending went from $50/month to $15!
#9 - Nancy - 05/31/2010 - 00:05
I notice one commenter said they call the Dominican Republic from their Net10 phone. I call the UK. Aside from being cheap, the main reason I got Net10 is the 15 cent a minute international calling rate to 100 destinations. Now with World Cup on, I've been using my Net10 phone to call for scores when I can't get to a computer. Net10 set up this special number just for World Cup scores. I'm a big soccer fan and I think that's pretty fantastic.
#10 - BOB - 06/27/2010 - 16:56
Net10 = Perfection
Net10 is a great service. Great coast to coast coverage AND serious savings each month. The phones are high quality as well. I got my daughter one to keep in touch over the summer while she's at camp all day -- perfectly priced. Net10 even has a really fun site where you enter a contest to win $$$ and the chance to be famous. Its a hoot! Net10laughoff.com in case you were wondering :) TWO THUMBS UP!
#11 - Rosey Red - 06/28/2010 - 22:53
WHAT THEY DON'T TELL YOU
1. Customer Service Sucks. Meaning that you will not be able to speak to a person who will understand you. I am not a xenophobe, but you might as well use the buttons don't wait for a human.

2.Once a phone is registered, IT CANNOT BE USED BY ANYONE ELSE. Don't buy a phone off of ebay or get one from a friend. YOU HAVE TO BUY A NEW PHONE
#12 - Supermom - 07/11/2010 - 13:51
Rebuttal to SuperMom
To Supermom... I am very sorry you had such a terrible experience. I've been in contact with the customer service a few times and have never had a problem with communication. Net10 is a wonderful service and offer their customers great savings each month. I've had my family on it for 18 months now and it has been a wonderful experience. Thanks Net10 :)
#13 - Jersey Girl - 07/27/2010 - 00:37
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