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Reviews » My Phone Company Internet phone service

My Phone Company is a brand marketed by Sipmedia - a privately held company based in Lakewood, NJ. Their website does not offer many details on this provider's history (such as date when founded). The founders of Sipmedia are Alan Levy and Alfred West, both with several years of experience in managing telecom companies.

One thing we liked about My Phone Company's website is that they clearly explain their VoIP plans with all the features and costs included/charged extra.

On the downside this service is a bit more expensive than similar ones.

Service highlights

Plans

Starting at $19.99/month for unlimited local and in network minutes.

'MySoftPhone' plans

You have the option of using this provider's services on your computer only. They provide a free software you can download to your computer and with monthly plans starting at $4.99 (no other fees) you can make calls from anywhere (must have access to a broadband connection).

Equipment

Free phone adapter.

Features

Among features included at no additional cost are: Caller ID, Call Waiting, Call Forwarding, Three Way Calling, Enhanced Voicemail and more.

E911

Available at $1.50 per month and $15 Activation Fee.

International

For $34.99/month you can make unlimited international calls to a list of countries provided on MyPhoneCompany's website (see above)

Fees

My Phone Company charges a $24.99 activation fee + $10 shipping.

My Phone Company customer reviews

Terrible Customer Service
After a year of service I wanted to cancel the service. I have left messages, phone calls, waited on hold, and "live help", each time leaving without resolution of canceling my service. No help!!!!!!!
#1 - William Putman - 07/20/2009 - 14:45
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