Reviews » Vonage Internet phone service
Vonage
is a New Jersey based, publicly traded company ranking 2nd among Voice
over IP telephone service providers in the United States. Vonage stands
for 'Voice-Over-Net-AGE'. According to their corporate website the number
of subscribers using their Internet phone service is 2.6 million as of
June 2008. The service is available to customers from the US, Canada and
the UK.
This is obviously the most popular Internet phone service in America. What makes it popular? Is it the quality service? Or is it the agressive advertising? I'd say it's a little bit of both: while Vonage adverts are certainly everywhere, the general opinion is that they provide quality service.
Service highlights
Calling plans
- Basic 500 at $17.99/month - 500 minutes to be used for calls within the US, to Canada and Puerto Rico
- Premium Unlimited at $24.99/month - unlimited calls within the US, to Canada and Puerto Rico plus 60 countries including the UK, Mexico, India, Argentina..
- Basic 1500 Small Business at $39.99/month - 1500 minutes + free dedicated fax line
- Premium Unlimited Small Business at $49.99/month - unlimited calls + free dedicated fax line
Equipment
Several phone adapters to choose from, even a free one.
Current promo
Free: shipping, phone adapter and activation.
International calls
An option not available with many VoIP companies is the unlimited international calling feature. With the new $24.99 plan you can place unlimited calls to over 60 countries including some of the most called destinations such as India or Mexico.
Fees
There is a cancellation fee of $39.99 if you cancel your Vonage service before your 2 year contract ends. Also, I have read in some online opinion forums that cancelling service (done by phone only) can be a real pain due to long holding times.